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How to file a claim with us

You've been involved in an auto accident, or your home’s roof was damaged by heavy winds, or one of your employees was injured on the job ... What should you do? If you’re insured by Harleysville, your next step is to contact our 24-hour claims service. You can do that in one of two ways:

  • Call our toll-free claims reporting number at 800.892.8877.

  • Click here to submit your claim online. If you're filing an auto claim, you may have access to Nationwide's On Your Side Auto Repair NetworkSM. Click here to locate a shop in
    your area.

  • To report flood claims, call 800.421.3535.

  • For some helpful information about preparing for a hurricane and addressing damages and claims following a hurricane, click here.

In any case, you’ll need your policy number and the basic information about what happened to help determine the extent of your loss. If you call, our courteous and professional staff will start all the necessary paperwork and you won’t have to complete a written report. And, if damage has occurred, we’ll also advise you on the proper steps to take to protect your property from further damage.

Whichever method you choose, we'll take it from there—and inform your insurance agent of your loss, so you won’t have to.

Filed a claim previously?
If you’ve already filed a claim and you’d like additional information on its status, select one of the following based on the first letter of your claim number:

  • If your claim number starts with M, click here.
  • If your claim number starts with N, click here.
  • If your claim number starts with S, click here.
  • If your claim number starts with T or 6, click here.
  • If your claim number starts with W or 8, click here.



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